|SHIPPING & HANDLING INFORMATION
* EASTERN MARINE SHIPS MOST ORDERS VIA UPS
* MOST ORDERS SHIP FROM OUR WAREHOUSE IN NEWARK, DELAWARE
* SOME ITEMS ARE SHIPPED DIRECTLY FROM THE MANUFACTURER
* WE SHIP TO THE UNITED STATES, CANADA, PUERTO RICO & AUSTRALIA
Canadian Customers Please Note:
1) Orders placed via UPS will be processed on Tuesdays & Fridays to help save you money in shipping fees,
duties & taxes... which are all included in our shipping charge.
2) Orders placed WILL NOT incur additional Duties, Taxes or Brokerage Fees upon delivery
SHIPPING RATES ARE CALCULATED DURING THE ONLINE CHECK-OUT PROCESS
FOLLOW THE STEP-BY-STEP DIRECTIONS BELOW FOR SHIPPING RATE CALCULATION
- Add items to the online shopping basket by selecting unit quantity, then click "Add to Cart"
- Your Basket will now be displayed with the selected items and unit quantities.
- In "Estimate Shipping" field enter your street address, city, zip code & Country then click the "Get a Quote" button.
- All available shipping options and shipping charges will be displayed.
- You may now continue shopping or proceed to Check Out to complete your secure online transaction.
Changes To Orders:
Customers may make changes to your order, provided that the order has not yet been processed. If items have processed no changes can be made to the order and our normal returns policy will apply. Please contact our sales office (M-F 8-6 EST) with any order change requests and please have your order ID number available when calling.
To cancel your order prior to processing, please contact our sales office during our normal business hours (M-F 8-6 EST). Provided your order has not yet been processed, there is no fee to cancel an order. If items been have processed then our normal returns policy will apply. The customer is responsible for return shipping costs, and all items must be returned in new condition.
U.S. EXPEDITED SHIPPING OPTIONS:
UPS NEXT DAY AIR
UPS NEXT DAY AIR SAVER
UPS 2ND DAY AIR
UPS 3 DAY SELECT
EXPEDITED ORDERS MUST BE RECEIVED BY 2pm EASTERN TIME TO SHIP THE SAME DAY.
(Monday thru Friday only) Delivery time does not include Saturday & Sunday.
EXPEDITED RATES WILL BE AUTOMATICALLY CALCULATED UPON CHECKOUT AND YOU MAY SELECT THE SHIPPING OPTION OF YOUR CHOICE AT THAT TIME.
ITEMS SHIPPED UNBOXED MAY REQUIRE ADDITIONAL HANDLING TIME.
NOTE: ALL ORDERS SHIPPED VIA UPS must provide a STREET ADDRESS as the carrier cannot deliver to a P.O. box or an A.P.O. address.
- Some restrictions apply to shipping:
- Hazardous materials may incur an additional handling charge and may not be shipped by Air.
- Oversize / Overweight items may incur an additional handling charge.
- Shipping and handling charges are subject to change without notice.
- Additional UPS shipping fees may be applied for address corrections.
DELIVERY INFORMATION FOR UPS GROUND SERVICE
CLICK HERE FOR UPS HOLIDAY SCHEDULE
The quickest and easiest way to order is with our secure online automated checkout. Eastern Marine makes every effort to process all orders within 24 to 36 hours (Monday thru Friday). UPS Regular and Expedited deliveries are not made on weekends or holidays. Please allow for appropriate UPS service delivery time to your shipping address from Eastern Marine. Items ordered may not be shipped in the same package or be delivered at the same time.
NOTE: Orders shipped via UPS must provide a street address, as the carrier cannot deliver to a P.O. box